Shipping policy
At Juicy Details, we want to ensure a smooth and transparent shopping experience for our valued customers. Please read our shipping policy carefully to understand how we handle orders, shipping costs, and delivery times.
1. Shipping Options
- Domestic Shipping: We ship within the United Kingdom.
- International Shipping: I am hoping to get this setup soon! Please phone me for your orders on +44 (0)7739 918403
2. Shipping Costs
Shipping costs vary based on the following factors:
- Order Value: Shipping fees may change depending on the total value of your order.
- Shipping Destination: Domestic and international shipping rates differ.
3. Order Processing Time
I strive to process orders promptly but I am a full time detailer and orders get done at evenings and weekends. Once you place an order, please allow up to 2 business days for order processing. During peak seasons or special promotions, processing times may be slightly longer.
4. Estimated Delivery Times
Delivery times depend on the shipping method and your location:
- Standard Shipping: Typically arrives within 3-5 business days after order processing.
- Express Shipping: For urgent orders, choose our express shipping option for faster delivery.
Please note that delivery times may be affected by unforeseen circumstances (e.g., extreme weather, holidays, family life!! or carrier delays). We recommend tracking your order using the provided tracking number for real-time updates.
5. Tracking Your Order
Once your order ships, we’ll email you a tracking number. You can use this to monitor your package’s progress until it reaches your doorstep.
6. Exceptions
While we strive for excellence, there are a few exceptions:
- Custom Orders: Personalized or custom-made items may have longer processing times.
7. Contact Us
If you have any questions about shipping or need assistance, feel free to reach out to our customer support team (lol, me) at info@juicy-details.co.uk OR 07739 918403. We appreciate your trust in Juicy Details Limited! 🚗💦